Automate Care Tasks
Automate Care Tasks for DrChrono clinics
Instead of a staff member manually texting down a list of patients, Cynnvi starts the outreach by SMS and connects what it learns back to the patient's DrChrono chart.
- Follow-up, check-in, and questionnaire workflows text patients from the clinic's dedicated Cynnvi messaging number.
- The AI asks follow-up questions and structures the patient's response instead of sending a one-way reminder.
- Responses that need a person become structured staff work, with the patient's DrChrono chart context attached.
- Responses that don't need staff close automatically, so outreach doesn't create unnecessary work.