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Integration

Cynnvi for DrChrono

Cynnvi runs care management inside DrChrono, so your team keeps working from the chart instead of a separate portal.

What it is

  • A patient's DrChrono chart opens with Cynnvi's worklist already attached: tasks, a timer, and the care plan sit right there.
  • DrChrono chart activity is monitored in the background, and the minutes it produces are traceable to the exact encounter, order, or referral behind them.
  • An AI Scribe turns every call into draft documentation, so staff review and confirm instead of typing notes from scratch.

How it works

  • Open a patient's chart in DrChrono and Cynnvi shows that patient's session: tasks, a live timer, and the care plan.
  • Cynnvi reads DrChrono chart activity to capture qualifying time automatically, instead of requiring staff to run a separate stopwatch.
  • AI voice outreach calls the worklist, books care-management calls, and warm-transfers available patients to staff.
  • With the Extended Workflow Automation add-on, the AI Receptionist collects scheduling details for staff to complete in DrChrono today; direct appointment booking in DrChrono is on our roadmap.

AI Receptionist

Captures the work that comes to you when a patient calls.

See how it works

Automate Care Tasks

Proactively reaches patients and surfaces the work that needs to happen.

See how it works

FAQ

Does Cynnvi replace DrChrono?

No. Cynnvi runs inside DrChrono as an embedded workflow. It doesn't replace your EHR, require a separate login, or change how you chart.

How does Cynnvi capture time in DrChrono?

Cynnvi reads chart activity in DrChrono, such as how long an encounter, referral, or order view was open and the instant something was placed, and ties each captured minute back to that specific note, order, or referral for staff to review and approve.

Can the AI Receptionist book directly into DrChrono?

Not yet. Today the AI Receptionist collects the scheduling details and hands them to staff to complete in DrChrono. Direct booking into DrChrono is on our roadmap, and DrChrono is one of the EHRs we're targeting first.

What does it take to get started with Cynnvi on DrChrono?

Book a demo and we'll walk through how Cynnvi embeds into your DrChrono workflow, what activity it captures, and how care-program enrollment and billing work for your clinic.