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Integration

Cynnvi for Aprima

Cynnvi runs care management inside Aprima, so your team keeps working from the chart instead of a separate portal.

What it is

  • Cynnvi sits inside Aprima as an embedded workflow: a running timer, a patient-specific task list, and the care plan all live on the chart screen.
  • Instead of a manual stopwatch, Cynnvi tracks encounter, referral, and order activity in Aprima and ties every captured minute to the record that produced it.
  • Calls come back as an AI-drafted note ready for staff to review before it's written into Aprima.

How it works

  • Open a patient's chart in Aprima and Cynnvi shows that patient's session: tasks, a live timer, and the care plan.
  • Cynnvi reads Aprima chart activity to capture qualifying time automatically, instead of requiring staff to run a separate stopwatch.
  • AI voice outreach calls the worklist, books care-management calls, and warm-transfers available patients to staff.
  • With the Extended Workflow Automation add-on, the AI Receptionist collects scheduling details for staff to complete in Aprima; direct in-EHR scheduling for Aprima is on our roadmap.

AI Receptionist

Captures the work that comes to you when a patient calls.

See how it works

Automate Care Tasks

Proactively reaches patients and surfaces the work that needs to happen.

See how it works

FAQ

Does Cynnvi replace Aprima?

No. Cynnvi runs inside Aprima as an embedded workflow. It doesn't replace your EHR, require a separate login, or change how you chart.

How does Cynnvi capture time in Aprima?

Cynnvi reads chart activity in Aprima, such as how long an encounter, referral, or order view was open and the instant something was placed, and ties each captured minute back to that specific note, order, or referral for staff to review and approve.

Can the AI Receptionist schedule appointments in Aprima?

The AI Receptionist collects the scheduling details and hands them to staff to complete in Aprima. Direct in-EHR scheduling for Aprima is on our roadmap.

What does it take to get started with Cynnvi on Aprima?

Book a demo and we'll walk through how Cynnvi embeds into your Aprima workflow, what activity it captures, and how care-program enrollment and billing work for your clinic.